About the Role
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Requirements
Job Description: Account Director
The Account Director will oversee the management and growth of client accounts, ensuring the delivery of high-quality service and strategic direction. This role requires a dynamic leader who can foster strong relationships with clients and drive business results through effective team management and innovative solutions.
Key Responsibilities
Lead and manage a portfolio of client accounts, serving as the primary point of contact.
Develop and implement strategic account plans to achieve client objectives and drive revenue growth.
Collaborate with internal teams to ensure seamless execution of client campaigns and projects.
Analyse market trends and client needs to identify growth opportunities.
Prepare and present regular reports on account performance and strategic recommendations to clients.
Mentor and develop junior team members, fostering a collaborative and high-performance culture.
Manage budgets and financial performance of accounts to ensure profitability.
Resolve client issues and address concerns promptly to maintain high levels of client satisfaction.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or a related field; MBA preferred.
Minimum of 15 years of experience in account management or client services, with at least 3 years in a leadership role.
Proven track record of managing large accounts and delivering results in a fast-paced environment.
Strong understanding of marketing principles and digital marketing strategies.
Excellent communication, negotiation, and interpersonal skills.
Ability to think strategically and creatively to solve client challenges.
Proficient in using CRM software and Microsoft Office Suite.
Skills:
Leadership and team management skills.
Strong analytical and problem-solving abilities.
Exceptional client-facing skills.
Ability to work under pressure and meet tight deadlines.
Adaptability to changing market conditions and client needs.
Location:
This position is based in Mumbai, India.
Application Process:
Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are a good fit for this role.
About the Company
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